Having trouble?
Please read these troubleshooting tips for help with your editable templates.
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Need Computer: After you purchase, download/save the zip folder to your COMPUTER. My files will only work on computers, not on phones/tablets.
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Unzip Your Files: Unzip the zip folder to extract all files.
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Adobe Reader: Open the editable file in Adobe Reader. It won't work in other PDF programs so make sure it opened in Adobe Reader. To make sure, open Adobe Reader first, and then go to File > Open and choose your file from where you saved it on your computer.
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Not an App: Make sure you have the FULL version of Adobe Reader downloaded on your computer and not an app.
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Can't Figure Out How to Change Font or Text Size: Open the Text Properties Box (Press "Ctrl" and "e" at the same time; or "Cmd" and "e". Or hold "Ctrl" ("Cmd") down and then press "e"). Please see my tutorials.
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Text at the Top: If your text is at the top of the file when you open it, that probably means you opened the file in something other than Adobe Reader. Check to see what program the file opened in. It will only work in Adobe Reader. If that's not the problem, download the file again in case something happened to it during the download process the first time. Make sure the file has fully downloaded before trying to unzip the folder or open any files.
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Can't Edit: This might happen if you are trying to edit your file on a phone or tablet. My files will only work on computers. Also make sure the file opened in Adobe Reader (full version; not an app) and not some other program. Make sure you unzipped the file first. You can also download the file again in case something happened to it during the download process the first time. Make sure the file has fully downloaded before trying to unzip the folder or open any files.
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Clipart - Can't Add or Remove: ONLY the text is editable. The rest of the design comes exactly as shown. Clipart can't be added or deleted.
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Photos - Can't Add a Photo: ONLY the text is editable. The rest of the design comes exactly as shown. Photos can't be added.
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Can't Change Colors: ONLY the text is editable. The rest of the design comes exactly as shown. To change the text color, open the Text Properties Box (Press "Ctrl" and "e" at the same time; or "Cmd" and "e").
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Beep Sound: If you hear a beep, your text is too big. Make the text size smaller first and then change the words. You can make the words bigger once you type your new message. Or, you have too much text to fit the space. Try rephrasing your message to fit the space better.
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Small + Appears at Bottom Right of Text: your text is too big. Make the text size smaller first and then change the words. You can make the words bigger once you type your new message. Or, you have too much text to fit the space. Try rephrasing your message to fit the space better. Or there is too much space added below the text. Change the amount of space or make the text size smaller.
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Can't Highlight: If it seems like you can't highlight the word(s), you might need to put your mouse slightly above the word. (This might happen with some graduation printables that have sample text and extra formatting.)
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Text Properties Box Says No Current Selection: Just click the mouse cursor in any of the text boxes.
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Banners: My banners are designed so you can type any words you want. They will not spell out the entire word until you type more letters. Save/print each page separately after changing the letters.
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Try Again: You can download the files again and start over if something doesn't seem to be working right. Or click "undo" and backtrack a couple steps. Or close the file and open it again. I recommend saving the file with a new name when you start editing so that you still have the original file to easily go back to if you need to start over.
Need More Help?
View my picture tutorials for more help. You'll find answers to questions such as:
- How do I change the text size?
- How do I change the text color?
- How do I change the font?
Or get the edit text add-on and I will edit your text for you.
